Privacy Policy
Responsibility for the lawful collection, processing and use of personal data is borne by TEXCO FZE
CEO:
Andrei Ilyinets
Email address:
info@texco.ae
The address:
Jebel Ali Free Zone, PO Box 17585 Dubai
Phone:
+971 4 885 0522
By these data protection regulations, we hereby inform you (hereinafter also referred to as the «User» or «Data Subject») about our general data processing, when visiting our website and when contacting us by email or telephone. We hereby inform you of your rights regarding the processing of your data. Conceptually, «data processing» always means processing of personal data.
1. General instructions on data processing
1.1 Categories of personal data
We process the following categories of personal data:- Credentials (e.g. names, addresses, executable functions, organization affiliation, etc.);
- Contact details (e.g. email, phone/fax numbers, etc.);
- Content data (e.g. text data, image files, video files, etc.);
- Usage data (e.g. access data);
- Metadata/communication data (e.g. IP addresses).
1.2 Recipient or categories of recipients of personal data
If, as part of our data processing, we disclose, transfer data or otherwise provide access to data to other persons and companies, such as web hosts, order processors or third parties, we do so legally (for example, if the transfer of data to third parties in accordance with Article 6 of Chapter 1, paragraph b DS-GVO (General Data Protection Regulation) is necessary to fulfill the terms of a contract), if data subjects have expressed their consent to this or it is provided for by a legal obligation.1.3 Duration of personal data storage
The criterion for the duration of storage of personal data is the corresponding statutory retention period. After this period, we delete the relevant data if they are no longer required to achieve a goal, fulfill or prepare contracts.1.4 Data transfer to third countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or we do so as part of the use of third-party services, or there is a disclosure or transfer of information to third parties, then this can only take place if required to fulfill our (preliminary) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Provided that there are no legal or contractual obstacles, we process or allow the processing of data in a third country only if there are special conditions in accordance with Article 44 et seq. articles of DS-GVO (General Data Protection Regulation), that is, processing is carried out, for example, on the basis of special guarantees, such as an officially recognized conclusion on the compliance of the level of confidentiality with EU standards, or compliance with officially recognized special contractual obligations (so-called «standard contractual provisions»).2. Data processing as part of a visit to our website
2.1 Log Files
Every time a data subject accesses our website, general data and information are entered and stored in the registration files of our system:- date and time of data call (time tag);
- information about the request and the transmission address (protocol version, HTTP method, referrer, client application identification string (UserAgent));
- the name of the called file and the amount of data transmitted (the requested URL, including the Query string, size in bytes);
- a message indicating whether the data call was successful (HTTP status code).
2.2 Malware detection and log data analysis
We collect log data accumulated during the operation of our company’s communication equipment and automatically analyze it if necessary to detect, localize or eliminate failures or errors in communication devices or to protect against attacks on our information technology or to detect and protect against malware. The legal basis for temporary storage and analysis of data is Article 6, Chapter 1, paragraph f of DS-GVO (General Data Protection Regulation). Data storage and analysis are absolutely necessary to ensure the possibility of using the website and its smooth operation. Therefore, there is no possibility of objection on the part of the person concerned.2.3 Cookies
Our website uses so-called cookies. Cookies are small text files exchanged between a web browser and a central server. Cookies are stored on the user’s computer and transmitted from it to our website. In your web browser you can use the appropriate settings to restrict the use of cookies or reject them in general. Cookies that have already been saved can be deleted at any time. If cookies are disabled for our website, this may make it impossible to fully browse the website or use it in full. The legal basis for the processing of personal data through the use of cookies is Article 6, Chapter 1, paragraph f DS-GVO (General Data Protection Regulation).2.3.1 Yandex Marketing Cookies
On our website, we use Yandex software to collect, process and interpret data in an Internet application. The service provider is the Russian company Yandex LLC, 16 Lva Tolstogo Str., Moscow, Russia. This software transmits the data received about you to Russia as well. The European Court considers that there is currently no adequate level of protection for the transfer of data to Russia. Yandex uses the so-called standard contractual provisions as the basis for data processing (see Art. 46 Chapters 2 and 3 of DS-GVO (General Data Protection Regulation). These are standard templates provided by the European Commission, which are designed to ensure that the protection of your data complies with European standards, even in Russia. For more information on this issue, please read the Yandex Privacy Policy at https://yandex.com/company/privacy . The legal basis for the processing of personal data through the use of cookies is Article 6, Chapter 1, paragraph f DS-GVO (General Data Protection Regulation).2.3.2 Google Marketing Cookies
We use Google technologies on our website (Google Island Limited, Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland) as an independent responsible person. Thanks to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the volume and further use of the data collected by Google using its tool, and therefore we inform you according to our level of knowledge: that is, Google receives information that you have visited one or another part of our website. If you are registered in any of the Google services, then Google can link the visit to your account. Even if you are not registered with Google or have not logged in there with your data, there is a possibility that the provider will find out and save your IP address. Google processes, inter alia, IP address, cookie identifiers (IDs), pixel identifiers (IDs), device information, browser information, location information, usage data, user behavior and User Agent (User Agent) when using our website. At the same time, your data is stored on servers within the EU and is not transferred to third parties outside the Google network. Data transfer to a third country in accordance with DS-GVO (General Data Protection Regulation), for example in the USA, may, if necessary, be carried out within the Google network. The transfer of your data to servers in the USA is carried out on the basis of standard EU contractual provisions. For more information about data processing, please read Google’s Privacy Policy: policies.google.com/privacy2.4 Hosting
The hosting services we use are designed to provide the following services: infrastructure and platform support services, computing capabilities, disk space and database services, security services and also maintenance services that we use to operate our website. At the same time, we or our third-party service provider process credentials, contact data, content data, contract data, usage data, metadata and communication data of users of our website based on our legitimate interests in the effective and reliable provision of this Internet service platform in accordance with Article 6, Chapter 1, Clause f of DS-GVO (General Data Protection Regulation) together with Article 28 DS-GVO (conclusion of contracts for data processing by third-party service providers).3. Data processing in the process of establishing communication
3.1 Establishing communication by e-mail
You can contact us at the email address published on our website and through the contact form. You can contact us at the email address published on our website. If you use this method of establishing communication, the data specified in your message (for example, first name, last name, address), one way or another, at least the email address, as well as the information contained in the email, may be stored together with the personal data that you provide, for the purposes of contacts and processing your requests. In addition, our system collects the following data:- IP address of the computer from which the request is being sent;
- Date and time of sending the email.
3.2 Establishing communication by regular mail/or fax
If you send us a letter or fax, the data that you transmit (for example, first name, last name, address) and the information specified in the letter or fax are stored together with the personal data that you provide for the purposes of contacting and processing your requests. The legal basis for the processing of personal data within the framework of letters and faxes transmitted to us is Article 6, Chapter 1, paragraph b or f of DS-GVO (General Data Protection Regulation).3.3 Contacting us via our contact form
If you send us requests using the contact form, your data from the request form, including the contact details that you provided there, is stored with us for the purposes of processing the request and in case there are any clarifications. We do not share this data with third parties without your consent. The legal basis for the processing of personal data obtained as a result of sending us letters and telefaxes is Article 6, Chapter 1, paragraph b or f of DS-GVO (General Data Protection Regulation).4. Your rights
As a data subject, you have the following rights in connection with the processing of your personal data: